Last Check Pty Ltd – Terms and Conditions
Introduction
Last Check Pty Ltd (ACN 623 340 214) provides independent, mobile vehicle-inspection services throughout Australia. These Terms and Conditions constitute a legally binding agreement between the client (“you”, “the customer”, or “the purchaser”) and Last Check Pty Ltd (“Last Check”, “we”, “our”, or “us”). By booking, paying for, or otherwise engaging our inspection services—whether online, by telephone, or through any authorised agent—you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety.
You must not make or confirm any booking unless you have read and accepted these Terms and Conditions in full. The Terms are publicly available on our website and form the sole contractual basis of our services. Last Check bears no responsibility where a client has failed to familiarise themselves with these Terms prior to purchase. Certain clauses may be repeated within different sections for clarity and emphasis; each instance is legally binding.
1. Nature of Service
Our inspections are strictly visual roadside assessments. Components are neither dismantled nor repaired. We assess only what the vehicle owner lawfully permits, using approved diagnostic equipment, observation, and non-intrusive testing. No mechanical work is undertaken under any circumstance.
We do not issue repair quotations, perform rectification work, or make purchase recommendations. Our role is to provide an impartial written and verbal report on the condition of the nominated vehicle at the time of inspection. The ultimate decision to buy or not to buy rests solely with the purchaser.
Diagnosis of the precise cause of a defect requires mechanical disassembly and is therefore excluded from a mobile roadside inspection. Such analysis may be undertaken later by an authorised repairer at the client’s discretion.
We do not investigate a vehicle’s ownership history, prior usage, or legal standing. These matters remain the purchaser’s responsibility. Where possible, we verify registration plates and provide a PPSR certificate generated from official government databases, but legal authenticity must always be confirmed directly with the relevant authorities.
All inspections are performed at ground level or from a safe roadside position. Lighting, weather, and environmental conditions can influence visual outcomes. Nonetheless, our inspectors employ professional judgement and advanced diagnostic tools to achieve the highest possible accuracy within lawful limits.
2. Buyer’s Guarantee
The inspection report and any verbal findings are the exclusive property of the client named therein. Last Check will not release any report or detail to a third party—including the seller—without the client’s written consent.
Buyers may share their report at their own discretion. To facilitate negotiations, our inspector may verbally advise the seller of significant defects but will never provide the written report to the seller.
Our inspectors do not instruct clients whether to proceed with a purchase. The report is advisory only and must be read in conjunction with the buyer’s own due diligence.
3. Seller’s Guarantee
All inspections are non-intrusive. No component shall be opened, adjusted, or disconnected. Wheels remain fitted, electronic codes are not erased, and engines are not over-revved. Test drives are confined to lawful public-road limits and only occur with the owner’s explicit consent.
The vehicle is returned to the seller in the same condition in which it was received, except where a pre-existing fault manifests during testing, in which case the inspector will notify the seller immediately.
We collect no personal data from the seller other than details essential for coordination of the inspection. Sellers may withdraw consent at any stage without liability.
4. Professional Conduct and Identification
All Last Check inspectors are licensed professionals with extensive industry experience. They will produce company identification upon request.
Inspections are conducted safely, respectfully, and in accordance with road-traffic and workplace-health standards. Inspectors do not accept gifts or inducements from either party, and no preferential treatment is given.
5. Scope and Limitations of Inspection
Our inspection represents a snapshot of the vehicle’s condition at the precise time of assessment. We cannot predict future performance or guarantee that faults will not develop later.
Because the vehicle remains under the owner’s control after our departure, Last Check accepts no liability for any mechanical or structural change that occurs subsequently.
External factors—including weather, road noise, and access restrictions—may limit photographic quality or the scope of visible examination. Where access is limited, this will be noted in the report.
6. Liability and Refund Eligibility
Our liability is limited to the total amount paid for the inspection. Should a significant undisclosed engine or gearbox defect become apparent within two (2) days after inspection, and provided the vehicle’s odometer has not increased by more than 30 km, a partial or full refund may be considered.
Any claim must be supported by a diagnostic report from the vehicle manufacturer (e.g., Toyota Australia for a Toyota vehicle). Reports from unauthorised workshops are not accepted.
Refunds will not be granted where the report already identified a related fault (for example, if low oil level or poor idling was recorded).
For any inspection to proceed, both buyer and seller must consent to these terms.
7. About Our Reports
All reports are issued by Last Check Pty Ltd (ACN 623 340 214). Individual inspectors are not personally liable for content within a company-endorsed report.
Reports are retained securely for six (6) months and then permanently deleted. Clients should download and store their report promptly; recovery beyond that period is impossible.
Photographs remain the property of Last Check and may be used for training, reference, or publication without disclosing personal data.
8. What We Check and What We Do Not Check
Our inspection checklist is comprehensive and among the most detailed available globally. Nonetheless, it is confined to what can be safely and legally verified on site without dismantling.
We do not remove parts, measure brake-pad thickness, or identify the microscopic origin of leaks. Minor cosmetic wear, entertainment accessories, or convenience functions (such as Bluetooth connectivity, seat massagers, lane-assist sensors, or automatic wipers) fall outside our mandatory checks unless they directly affect vehicle safety or functionality.
Similarly, age-related or trivial issues—scratches, light rust, kerb rash, or minor dents—are excluded. Our priority is the powertrain, chassis, suspension, braking, and structural integrity.
Legal documents, personal data, and modification compliance are not verified except where an engineering certificate is presented. Determination of roadworthiness or registration legality remains the buyer’s responsibility.
9. Vehicle Modifications
Clients must disclose all known modifications before booking. Except where a specific Modified Vehicle Inspection service has been ordered, we do not assess modifications for legality or certification.
We may visually observe and comment on any visible alterations but will not verify previous modifications or those removed before inspection.
Confirmation of legal compliance must be obtained directly from the Roads and Maritime Services (or equivalent state authority). Some modifications—such as GVM upgrades or major drivetrain conversions—require engineering certification; others may not.
10. Cosmetic Condition
Surface imperfections, fading, and other wear consistent with age are considered normal. Our emphasis lies on mechanical and structural matters. Clients particularly sensitive to cosmetic defects should view the vehicle in person before purchase.
Remote purchases based solely on photographs are undertaken at the client’s risk. Last Check strongly discourages purchasing any vehicle sight-unseen.
11. Photography and Report Images
During inspection, our inspectors capture live photographs—typically up to 500 images per report—to illustrate findings. Image quality may vary with weather or lighting.
Photos are taken for evidence and reference purposes; they are not professional photographs. While every effort is made to depict relevant details, some features may not be visible.
Images remain the property of Last Check Pty Ltd and may be used for internal analysis or limited publication without personal identifiers.
If either party objects to photography, this must be communicated before inspection; the report will then contain blank pages where photos would ordinarily appear.
12. Vehicle Lifting and Safety
Where ground clearance allows, we may lift one corner of the vehicle using approved jacks and stands solely to view the underbody. Low-clearance vehicles (e.g., sports or supercars) may instead be examined by ramp.
We will not lift any vehicle where it may endanger personnel or public safety. Consent of the owner is required. Certain auction yards or organisations prohibit lifting; in such cases, the inspection will remain visual only.
13. Suspension and Tyres
Suspension and tyre wear are judged on current road safety. Components exhibiting obvious failure will be reported; minor wear within tolerance will not. Mechanical opinions may differ, and some workshops may recommend replacement for revenue rather than necessity.
A more exhaustive suspension assessment requires a hoist inspection at an authorised service centre.
14. Jump-Starting and Electrical Assistance
Jump-starting is not part of the paid service and carries inherent risk of electronic damage. We will not perform a jump-start unless the seller provides written or verbal consent and a compatible jump pack is safely available.
Clients must inform us at booking if the vehicle cannot start. If not disclosed, the inspection will proceed with the engine off, limiting certain assessments.
15. Test Drives
Test drives occur only when lawful and safe. The vehicle must be registered or covered by a valid trade permit. We will not drive any vehicle displaying major faults such as oil leaks, brake failure, excessive smoke, or bald tyres.
Manual prime movers and Road-Ranger gearboxes are tested indirectly through owner operation under our direction. Automatic heavy vehicles may be driven by our HR-licensed inspectors unless a trailer is attached or the area is unsafe.
16. Workshop Inspections
A workshop environment allows for deeper analysis using hoists and tools. Our mobile service is limited to visual inspection. Clients desiring a more comprehensive evaluation should obtain owner consent and arrange a fixed-location inspection.
17. Hybrid Vehicles
Hybrid vehicles contain both combustion and electrical systems. We assess hybrid batteries and motors via manufacturer-approved diagnostic tools where ECU communication is available.
Our evaluation covers charge performance, EV-mode function, and regenerative behaviour. However, internal battery degradation cannot be measured without removing interior panels—a process prohibited outside an authorised workshop.
Battery and motor results are valid only at the time of inspection. A hybrid battery or motor may subsequently fail without warning, for which Last Check assumes no liability.
For a full diagnostic or removal of seats and floor panels, clients must visit an authorised hybrid service centre equipped for high-voltage safety procedures.
18. Electric Vehicles
Electric-vehicle inspections are conducted strictly in accordance with Australian safety regulations. Work involving high-voltage systems may only be performed by qualified personnel using dielectric boots, gloves, and approved protective equipment. Disassembly of battery packs or high-voltage components is expressly prohibited outside an authorised facility.
Electric vehicles operate largely through software-controlled systems, and performance characteristics may vary following manufacturer updates. Last Check inspectors verify visible and accessible components, monitor operational functions, and evaluate general battery behaviour during normal driving and stationary load tests.
We assess the vehicle’s ability to hold charge, its regenerative braking response, auxiliary electrical consumption, and overall power delivery. Results reflect the battery’s observable condition at the time of inspection only; as with all rechargeable systems, failure can occur without prior warning.
Aviloo Battery Testing
Where specifically requested, Last Check may employ certified third-party technology such as the internationally recognised Aviloo Battery Test. This diagnostic process measures the State of Health (SOH) of the traction battery with high precision and is accredited by Aviloo GmbH.
Clients must note:
- The Aviloo reading is independent of manufacturer displays. Many manufacturers report optimistic ranges or SOH figures that may exceed Aviloo data by 10–20 percent.
- All Aviloo testing and data certification are the responsibility of Aviloo GmbH. Last Check accepts no liability for discrepancies between manufacturer metrics and third-party results.
- The Aviloo test must be ordered separately and is not part of a standard visual inspection.
- Clients are encouraged to familiarise themselves with Aviloo methodology before purchase.
19. Moisture Testing
Last Check performs moisture detection for vehicles, caravans, and motorhomes using ultra-sensitive professional instruments. The equipment records moisture percentage levels present at the time of testing.
Because moisture readings fluctuate with temperature, humidity, and sunlight exposure, values may change shortly after inspection. For example, if a leak has been recently repaired or the vehicle stored in dry conditions, trapped moisture may have already evaporated and therefore not register.
The purpose of the test is to identify current residual moisture that could indicate ongoing or recent leakage. Readings are valid only at the time of inspection. In many caravans and motorhomes, insulated wall cavities can retain moisture longer than vehicle panels, allowing detection days after rainfall or washing.
Results are presented for informational purposes and cannot serve as long-term proof of leak presence or absence.
20. Odometer Rollback Check
Last Check employs advanced diagnostic technology to identify potential odometer manipulation. Where possible, we cross-reference readings between the instrument cluster, the engine control module (ECM), and associated subsystems.
While this method is highly effective, certain factors—such as replacement of the engine, transmission, or ECM—can cause inconsistencies and may limit accuracy. Skilled technicians or fraudsters can, in rare instances, alter odometer data without leaving detectable traces. This is comparable to the production of counterfeit currency that visually mirrors genuine notes.
Our responsibility is limited to retrieving and reporting the digital data available within the vehicle at the time of inspection. The findings are provided solely for the client’s information and do not constitute legally admissible evidence unless a separate forensic examination is commissioned.
When clients engage Last Check for matters involving Fair Trading, NCAT, QCAT, or Civil-Court proceedings, we can supply and endorse the extracted readings as part of an expert-witness report. However, we do not certify or guarantee the true mileage beyond the values electronically retrieved.
21. LPG Vehicles
Inspections of LPG-powered vehicles are conducted visually and without interference with pressurised components. We assess basic system performance if the cylinder contains fuel and the system is functional at idle.
No hoses, regulators, or valves are handled, adjusted, or detached. All LPG repairs or leak testing must be performed by licensed LPG workshops. Clients are advised to obtain an authorised LPG safety certificate before finalising a purchase.
22. Legal Matters
Last Check does not provide legal representation or advice. Our role is confined to technical and mechanical observation. The supplied PPSR certificate originates directly from government databases; Last Check cannot verify its completeness or guarantee that it reflects the most recent governmental updates.
We cannot determine ownership legitimacy, fraud, or theft. Any suspicions must be investigated through law-enforcement or relevant authorities. Similarly, potential odometer tampering cannot be conclusively proven by condition alone.
Clients should verify all registration papers, engine numbers, and engineering certificates independently. Counterfeit documentation, though uncommon, does occur and remains outside our liability.
23. State Laws and Interstate Registration
Transport and road-worthiness requirements differ between Australian states and territories. A vehicle compliant in New South Wales may require modification before registration in another jurisdiction.
Last Check cannot provide legal or compliance advice regarding interstate transfer. Buyers must consult the relevant state authority prior to purchase. Differences in mechanical assessment standards are normal; two licensed inspectors may reasonably disagree on the same component’s condition.
24. Vehicle History Report (PPSR)
Last Check supplies the official PPSR record current at the time of inspection. Certain government databases may be delayed in updating recent transactions or engine replacements. Where the VIN or engine number cannot be validated, this is outside our control.
Buyers are encouraged to confirm the PPSR details directly with the Australian Financial Security Authority or equivalent body and to obtain written confirmation from the seller that all identifiers are genuine and unchanged.
25. Repair Dispute and Post-Purchase Inspections
This service assists clients involved in disagreements following purchase or mechanical repair. Before acceptance, Last Check will conduct a free preliminary phone consultation to determine whether the matter is suitable for our involvement.
Our inspectors and automotive engineers will provide a factual, impartial assessment strictly limited to observations made at the time of inspection. We do not speculate, predict, or infer the existence of faults that are not presently observable.
If the alleged defect cannot be demonstrated or replicated during inspection, no findings will be recorded on that matter. Prior photographs or client-supplied evidence cannot replace firsthand observation.
All reports are issued under Last Check Pty Ltd and signed accordingly. No disassembly or mechanical intervention will occur. The report reflects our professional opinion only and may differ from that of other experts.
This service cannot be ordered online; it requires direct consultation and acceptance of additional terms communicated by Last Check prior to payment.
26. Legal Investigation for NCAT, Tribunal & Court Cases
Last Check Pty Ltd provides nationwide expert-witness vehicle inspections for disputes before NCAT (New South Wales Civil and Administrative Tribunal), QCAT (Queensland Civil and Administrative Tribunal), VCAT (Victorian Civil and Administrative Tribunal), SACAT, ACAT, SAT, TASCAT, and NTCAT, as well as for civil-court proceedings.
All reports prepared for these matters are compliant with the relevant tribunal codes of conduct, including NCAT Procedural Direction 3. Every statement contained within our reports is based exclusively on verifiable fact; no assumptions or predictive commentary are included.
Wherever possible, each identified fault is supported by photographic evidence, and sound-related issues may be accompanied by video recordings. Some elements—such as tactile feedback, light smoke, or subtle drivability concerns—cannot be visually captured but will be recorded textually where appropriate.
Should another party dispute our findings, clients may re-engage Last Check to provide a counter-report or clarification. However, continued participation in any legal challenge remains strictly at our discretion. We reserve the right to withdraw from a matter if we believe our involvement will not materially assist.
Legal inspections cannot be booked online and must follow a preliminary phone consultation to confirm suitability. Last Check acts only as an independent expert witness; we do not take direction from lawyers, law firms, or other third parties. Reports are final once issued and cannot be altered.
Communication will occur solely with the client named on the report. The service covers preparation of the expert-witness document only. Further participation—such as court attendance, conference calls, or ongoing consultation—may be offered separately at agreed fees.
Last Check does not participate in criminal or high-risk litigation and will disengage if such matters arise. Clients proceeding with this service acknowledge and accept all corresponding terms and limitations.
27. Public Holidays
Bookings should not be made for public holidays unless expressly approved. Last Check does not ordinarily operate on these days. Staff wages are governed by the Fair Work Ombudsman and currently attract a 2.5-times penalty rate; consequently, a 150 percent surcharge applies to any inspection conducted on a public holiday.
Clients will be notified of applicable surcharges prior to confirmation and may elect either to reschedule or to receive a full refund. Availability on public holidays cannot be guaranteed.
If an inspection is required on such a date, clients must contact Last Check by telephone rather than booking online. Failure to advise that a date falls on a public holiday may result in rescheduling.
Last Check will never impose unannounced additional charges. Transparency and client consent are integral to all transactions.
28. When We Do Not Provide Service
Last Check’s services are designed exclusively to provide independent technical assessments for advisory and evidentiary purposes. We reserve the right to refuse service in any instance where providing such service may cause a conflict of interest or where the nature of the client’s request falls outside the scope of our business operations.
If you have previously engaged our services and expressed dissatisfaction, or if we determine that our service may not meet your expectations, we may decline to proceed and issue a full refund of any payment received. This right is exercised at our absolute discretion and does not require further explanation.
Such decisions are based solely on professional suitability, technical feasibility, or conflict-avoidance principles. They are not personal in nature.
Because Last Check deploys specialised inspectors with specific technical expertise for each category of vehicle—such as supercars, heavy trucks, electric vehicles, or machinery—availability of the correct specialist is mandatory. If an appropriate inspector is not available for your required service, the booking will be declined, and payment refunded in full.
Should availability change after confirmation, we will not reassign the job to an unsuitable technician; instead, we will cancel and refund the payment immediately. We prioritise accuracy and independence over convenience.
We may also refuse service if a prior relationship exists with the seller or another party involved in the transaction, or if any factor compromises our independence. In such cases, you will be informed promptly and refunded in full.
Our goal is to ensure all clients receive transparent, high-quality, and unbiased evaluations. Where we are unable to achieve that standard, declining the service is the most responsible course of action.
29. Refund Policy – Easier than Booking
Our refund policy has been intentionally designed to provide complete peace of mind. Cancelling an inspection is as simple, or simpler, than booking one. If you decide not to proceed for any reason—such as the vehicle being sold, changes in your schedule, or a change of mind—you are entitled to a full refund provided the inspection has not yet commenced.
The term “inspection commenced” refers to the point at which the assigned inspector begins travelling to the inspection location. Once travel has started, the inspection is considered in progress and no refund will be available.
We pride ourselves on a policy that is fully transparent and client-focused, with no hidden deductions or penalties. We understand that purchasing decisions and seller arrangements can change quickly. Your funds remain secure until the inspection has been completed.
If the seller becomes uncontactable or cancels without notice after confirming an appointment, no refund can be issued, as the inspector’s time and travel have been allocated in reliance on the seller’s confirmation. To avoid this, clients should confirm with the seller that they are genuinely ready for inspection before booking.
Clients may also transfer the booking to a different vehicle at no cost provided travel has not commenced. Once the inspector has departed for the original location, transfers are not possible.
It is the buyer’s responsibility to notify the seller that the inspection will be purely visual, non-intrusive, and lawful. Our inspectors are licensed mechanics, and the inspection will never involve dismantling or interference with the vehicle.
30. Fully Insured Vehicle Inspection
All inspections conducted by Last Check Pty Ltd are covered under comprehensive company insurance policies. Both the company’s vehicles and its authorised inspectors are fully insured while performing inspection duties.
In the rare and unlikely event that damage occurs to the inspected vehicle as a direct result of the inspection, Last Check Pty Ltd will assume full responsibility for rectification where it is established that our inspector was at fault.
If the vehicle owner holds an active insurance policy, Last Check will not undertake independent repairs but will reimburse the insurance excess payable under that policy once a claim has been lodged. The vehicle owner will be required to liaise directly with their insurer for assessment and claim processing, and Last Check will contribute by paying the applicable excess on their behalf.
In circumstances where the inspected vehicle is uninsured and Last Check is determined to be at fault, Last Check will cover the reasonable cost of repairs directly.
This insurance coverage does not extend to pre-existing damage, wear and tear, mechanical failure, or subsequent deterioration following the inspection. It applies strictly to incidents caused by Last Check personnel during the course of the inspection.
This policy is designed to remove anxiety and ensure that every client can engage our services with full confidence. It reflects Last Check’s commitment to professionalism, accountability, and the protection of all parties involved.
31. General Provisions and Warranties
Last Check does not provide warranties for inspected vehicles or offer any form of insurance or guarantee regarding the future condition or performance of a vehicle. The inspection represents our professional opinion based on the observable condition of the vehicle at the time of assessment only.
Clients are encouraged to consider a separate used-vehicle warranty from reputable insurers if additional protection is desired. Warranty products vary significantly between providers and are subject to their own limitations and eligibility criteria.
All inspection findings are made honestly, impartially, and without prejudice. However, mechanical interpretation inherently involves professional judgment, and two experts may reasonably reach differing conclusions without either being negligent.
32. Force Majeure
Last Check shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, severe weather, public emergency, transport disruption, government restrictions, pandemics, or any event that makes performance impracticable or unsafe.
If such an event occurs, the inspection will be postponed or cancelled, and any prepaid amount will be refunded promptly without further liability.
33. Indemnity
By booking a service, you agree to indemnify and hold harmless Last Check Pty Ltd, its officers, directors, employees, agents, and contractors against all claims, damages, losses, and expenses (including legal fees) arising from your breach of these Terms and Conditions or misuse of our reports or services.
34. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of New South Wales, Australia. Any dispute arising under or in connection with these Terms shall be submitted exclusively to the jurisdiction of the courts and tribunals of New South Wales.
35. Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed to the extent necessary, and the remaining provisions shall continue in full force and effect.
36. Entire Agreement
These Terms and Conditions, together with any documents expressly incorporated by reference (including your booking confirmation), constitute the entire agreement between the parties and supersede all prior agreements, negotiations, or understandings, whether oral or written.
37. Amendments
Last Check reserves the right to amend these Terms and Conditions at any time without prior notice. Any amendments will take effect immediately upon publication on our official website. Clients are responsible for reviewing the latest version before making a booking.
38. Contact Information
For any inquiries or clarification regarding these Terms and Conditions, please contact Last Check Pty Ltd via the contact details available on our official website. All correspondence must be in writing unless otherwise specified.
AU Registered Company